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FAQ

How do I read supplements overviews?
Click on the supplement of your choice and then scroll down just below the main product image.

How long will it take to receive my order?
All orders are sent out in the morning, Monday through Friday. If an order is received later in the day, it will go out the following business morning. Depending on the "ship to" address, all orders should arrive within 3-21 business days. Once shipped orders in European Union take from 3 to 7 business days to arrive depending on the efficiency of your local postal service. Other shipping delivery times may vary between 7 and 21 business days.
How do I pay for my order? Is it secure? The Onsalesupplements.com checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Onsalesupplements.com has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly through the Contact page .

What is your security and privacy policy?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Onsalesupplements.com stands behind its quality products with integrity and confidence. Therefore, Onsalesupplements.com is devoted to making your shopping experience a pleasant one and has ensured that only the best security and technology is used.

What is your contact information if I need help?
You can contact us at onsalesupplements@gmail.com.  All emails are answered in 24 hours on working days. Address for correspondence :

How do I place an order?
Go to  http://www.onsalesupplements.com/login, than login and place orders.


How do I change or update my address or contact information?
Login to your account information to make changes to your address and contact information.

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